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Full ITSign IT Managed Services Care Plan Details.
24/7 System Monitoring
Alert monitoring for all workstations, servers, network devices, firewalls, routers, and switches, regardless of location.
SPAM Filtering, Antivirus Management, IDS (Intrusion Detection Systems)
Windows patch management, patch status reporting, security vulnerability scans and bug fixes.
Fast Response and Call Back Guarantee. Remote phone support during business hours (billed in block hours)
Regularly scheduled preventive maintenance for servers and workstations.
Hardware and software reporting metrics to assist with asset tracking and compliance reporting.
Offsite server backup of up to 100 GB of data with disaster recovery options.
Free remote support for servers, routers, switches, and firewalls.
Virtual CIO (vCIO)
Corporate IT strategy, quarterly technology performance, budget planning and business impact analysis.
Customizable reports on IT landscape with insights.
Single point of contact for all technology vendor issues.
Free remote and onsite support for all covered workstations.