Why You Need Expert Network Server Support and Monitoring
Your business network needs real-time, 24/7 server support and monitoring.
A recent survey conducted by Symantec, Inc., reports having a computer network down for one day costs a small to medium sized business an average of $12,500, when adding in lost sales opportunities and employee downtime. Ouch!
You’ve worked hard to grow your business and build a positive rapport with current clients. You need a working IT network to properly respond to client needs. A downed network means you can’t respond to emails and messaging from clients and prospects. It’s easy to imagine that any amount of downtime can have a negative impact on client perception of your business and brand. Hence the need for Network Server Support and Monitoring.
The Managed Network Services You Use Should Include 24/7 Server Monitoring
If you use outsourced managed network services, make certain it included 24/7 server monitoring. ITSign’s does. ITSign’s 24/7 server monitoring service ensures your core infrastructure, resources, and critical systems are working at optimal levels. Our monitoring service allows our technicians to receive alerts about potential issues so they can resolve them before they turn into a full-blown crisis.
With 24/7 server monitoring, we receive the data necessary to identify, diagnose, and resolve network issues before they cause an outage or significant impact on your business.
Our monitoring system tells us about:
- General server health
- Status of critical services
- Server patch update status
- Server memory usage
- Core air temperatures
- Storage availability
When one of the various warning thresholds is breached, our engineers receive an alert, allowing them to take immediate action that often prevents a potentially catastrophic cascade of events.
No matter the size of your business, if you have a computer network, you need 24/7 server support and monitoring just like the industry giants. It’s critical if you’re going to avoid costly network outages and both the tangible and intangible financial loss associated with them.
Using ITSign as your outsourced technical support solution is like having your own internal IT department, but without the exorbitant cost. Your company’s IT network will have the attention, expert support, and care typically only available to businesses with a dedicated IT staff.
Why outsource server management?
Focus on your core business
When you outsource server management services, you are essentially freeing up your time to focus on your core business, which would otherwise be spent on monitoring the infrastructure, responding to emergencies, or managing a sysadmin team.
Maintaining a full fledged server management team can cost your a pretty penny. By outsourcing server management, you save on the costs of maintaining office infrastructure, recruitment, payroll management, etc., without compromising on service quality.
Professional server management
We all have our specialties – the things we are good at. You are good in your business, and we are good in server management. By outsourcing, you gain from the expertise and insights of a professional company focused only on server management.